A Healthy Blog

Massachusetts health care — wonky, with a healthy dose of reality

Olivia Richard, One Care, and the Real Value of Care Coordination

Olivia Richard, One Care, and the Real Value of Care Coordination

June 19, 2014

The One Care program provides coordinated care to adults with disabilties who are eligible for both Medicare and Masshealth. As of May, the program covers over 13,000 people. One Care goes beyond MassHealth and Medicare to proivde expanded services and a person-centered philosophy. It demonstrates how changing how health care is paid can change how care is delivered.

Health Care For All serves as the front door to the One Care Ombudsman Office. As the One Care program continues to grow in enrollees, we are hearing from consumers who have experienced the benefits of coordinated care. Members direct their care and have access to programming and services through an Independent Living Long-Term Services and Supports Coordinator (IL-LTSS). The range of services offered often facilitates an individual receiving home-based versus institutional care.

Community Catalyst produced this video that shares the profound difference an Independent Living Long-Term Services and Supports (IL-LTSS) Coordinator made in the life of One Care member Olivia Richard. IL-LTSS Coordinators play an important role in the One Care model allowing members to actively participate in their community, maintain their health, independence, and dignity.

Please watch this and share it with others as it serves as an example of how care coordination can deliver a higher quality of life to consumers by addressing medical and community support needs.

  -Carla Wahnon