A Healthy Blog

Massachusetts health care — wonky, with a healthy dose of reality

Real Voices: Your Weekly Dose from the HCFA Helpline

Real Voices: Your Weekly Dose from the HCFA Helpline

January 19, 2009

Every week we highlight the voices of real people that contact our Helpline every day. Once a week you will be introduced to a family whose life has changed for the better due to health reform. If you or anyone you know needs assistance applying for free or low-cost health care coverage, please contact our Helpline online, or call 1-800-272-4232. Here’s this week’s story:

Brenda’s family was living without health insurance for years. She could barely remember the last time she and her husband had gone to the doctor for a regular check-up. Brenda learned about Health Care For All's Helpline from a close friend. She says that it happened for them just about the right time, because her husband was diagnosed as having a heart disorder. The Helpline assisted them with enrolling in coverage they could afford.

Brenda’s husband, Daniel, wasn’t feeling 100% for a while. She says that he used to complain about been always tired and fatigued, but he could never imagine that someday he would need to have a device inserted in his heart. Brenda says that they can just appreciate all the help giving to their family by the Helpline and the health insurance offered by the state.

Everything was just fine after Brenda and Daniel had the chance to take care of their health. But one more time, life showed them the importance of been eligible to a quality, affordable health insurance. Just about 4 months ago, Brenda had a baby, and their new born baby had to be in the ICU for 7 days. The doctors put on him a low level of oxygen for his brain and he had to stay for another week for observation, and professional respiratory therapy. Brenda says that she had such a hard time leaving the hospital without having her son on her arms. But at the same time she had the comfort of being surrounded of all the best professionals and especially seeing her son so well taking care of. Here is what she has to say:

“Health Care for All has been such a gift to ours lives. First my husband had no idea of the seriousness of his health issue. If it wasn’t for our eligibility with the state programs we would probably have found out about his heart disease too late. And right after the unexpected surprise of having my son in neonatal care for a week. Both of these situations were hard to go through just emotionally. We just couldn’t imagine how it could have been hard financially speaking. That’s why, and for many other reasons, we are just so amazed to be Massachusetts residents and count on the tremendous support we have been receiving from the Helpline counselors.”

Monika Lira Malhoit