A Healthy Blog

Massachusetts health care — wonky, with a healthy dose of reality

Real Voices: Your Weekly Dose from the HCFA Helpline

Real Voices: Your Weekly Dose from the HCFA Helpline

April 3, 2009

Every week we highlight the voices of real people that contact our Helpline every day. Once a week you will be introduced to a family whose life has changed for the better due to health reform. If you or anyone you know needs assistance applying for free or low-cost health care coverage, please contact our Helpline online, or call 1-800-272-4232. Here’s this week’s entry:

Carol had never imagined the importance of having an affordable and quality health insurance until she understood the seriousness of her health problems. She is a 24-year-old woman who suffers from seizures, and was desperate for help when she first learned about the assistance Health Care for All provides to people looking for health coverage.

She says that she remembers having seizure when she was a child every once in a while, and it used to happen mostly when she didn’t get enough sleep, or when she was over-tired with activities from school. But time passed, and as she became an adult, the seizures started coming more frequently.

Soon it became much more dangerous. Seizure occurred at work, at school, and when she was among friends. She says that it also happened once when she was driving, but fortunately another person was in the car, and had a chance to stop it. That’s when she was finally convinced to look for a professional help. At the beginning she was hesitant because she didn’t want to admit her health condition. She was also embarrassed, since she had no health insurance. That’s when she went to a health fair about two years ago, and had the opportunity to get in touch with the Helpline counselors.

After Health Care For All helped Carol complete the Commonwealth Care and MassHealth application, her life changed. She was soon notified about her Commonwealth Care eligibility and immediately went to see a specialist. Carol says that it was such a gift in her life, because today she understands her problem, and keeps control of her condition by taking the medication she needs. This is what she had to say:

“I definitely feel blessed to be a Massachusetts resident. I can’t thank Health Care for All, and MassHealth enough for all the support given to me. The Helpline counselors literally held my hands and brought me to live a healthy life, where there is no fear, or embarrassment, but there is knowledge and a total control of my seizures. So, thank you so much all of you who make this happen in people’s lives.”

Monika Lira Malhoit