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Massachusetts health care — wonky, with a healthy dose of reality

Real Voices: Your Weekly Dose from the HCFA HelpLine

Real Voices: Your Weekly Dose from the HCFA HelpLine

April 17, 2009

Every week we highlight the voices of real people that contact our HelpLine every day. Once a week you will be introduced to a family whose life has changed for the better due to health reform. If you or anyone you know needs assistance applying for free or low-cost health care coverage, please contact our HelpLine online, or call 1-800-272-4232. Here’s this week’s entry:

Amanda contacted Health Care For All when she found out that she was unexpectedly pregnant. She was uninsured and had no idea what to do to be able to afford prenatal treatment, as well as the delivery costs. She spoke with a HelpLine Counselor that eased her mind by informing her that there was a health care coverage program in the state that is available to women in her situation.

After assisting Amanda with the application for coverage, she was notified about her eligibility for Healthy Start, which is a MassHealth program that covers every eligible pregnant woman under 200% of the Federal Poverty Level. Her Healthy Start coverage made it possible for Amanda to get all of the necessary prenatal treatments and her son, Eric, was born healthy.

But now, two months later and after several exams, Amanda learned that she has a brain tumor. Fortunately, Amanda learned about her health condition just in time for treatment. She says she is so lucky to be a Massachusetts resident and to have the chance to get the best care she could ever have covered by an affordable health care coverage. Amanda will have brain surgery today and we all wish her the best.

Here is what she had to say:

“I’m so grateful for all the support that the helpline has given to me. I’m a bit scared about my health condition, but at the same time I’m confident knowing that I’m in great hands. Hopefully everything will be fine and I’ll be able to see my son grow up, and we will spend great moments together. I appreciate all of the work Health Care for All and MassHealth do in the state of Massachusetts so much!”

- Monika Lira Malhoit