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Real Voices: Your Weekly Dose from the HCFA Helpline

Real Voices: Your Weekly Dose from the HCFA Helpline

November 16, 2008

Every week we highlight the voices of real people that contact our Helpline every day. Once a week you will be introduced to a family whose life has changed for the better due to health reform. If you or anyone you know needs assistance applying for free or low-cost health care coverage, please contact our Helpline online, or call 1-800-272-4232. Here’s this week’s story:

Nanda is a forty-year-old hair dresser. She dealt with a woman's health issue for about a year and was reluctant to go to the doctor because she didn't have health insurance. Worried that her problem could be serious, she visited a doctor and paid for it out of pocket.

The doctor prescribed her some medication and told her that there wasn't anything seriously wrong with her. But as time passed, she continued having irregular bleeding. Nanda became desperate for help and needed to figure out what she could do to afford quality health insurance so she could get follow up and consistent health care. A close friend recommended that she get in touch with the Helpline, and three weeks after the Helpline counselors helped complete an application, she was notified about her Commonwealth Care eligibility.

With health insurance she was able to get the care she so needed without financial worries. Nanda went to a specialist and was diagnosed with uterine fibroids. The specialist informed her that medicine wouldn't simply solve the case. She needed surgery to be completely cured.

Nanda had surgery a few weeks ago and is already feeling much better. She is so glad to say that her surgery was a success. Nanda couldn't hide her enthusiasm when showing her appreciation for her Commonwealth Care coverage and Health Care for All's Helpline. Here is what she said:

"After being eligible for Commonwealth Care I feel so relieved, calm and don't need to worry about potential medical expenses anymore. I was so lucky to find out about the Helpline. If I could, I would tell everyone to contact the Helpline. So many people are scared of visiting the doctor because they don't have the access to affordable health insurance. I didn't know that I could be eligible for health insurance that was so easy to get."

Monika Lira Malhoit