Call (800) 272-4232 for help.
Health Care For All’s HelpLine is a free resource available to everyone by dialing (800) 272-4232.
The HelpLine is here to answer your questions about health insurance in Massachusetts and troubleshoot issues with state programs.
The HelpLine is open from 9:00 am – 5:00 pm, Monday – Friday. Please be aware that due to current staffing levels there could be a delay in returning your call. If you need immediate assistance call the Connector at 1-877-623-6765 or MassHealth at 1-800-841-2900. You can find local help here: https://betterhealthconnector.com/enrollment-assisters
You can also ask your questions using the email form below.
The HelpLine is staffed by specially-trained Health Care For All counselors with up-to-date information about health care coverage. It is not part of a government agency.
An Additional Resource for You: We created this Glossary of Terms to help you better understand health insurance terms.