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Massachusetts health care — wonky, with a healthy dose of reality

Health Care Quality

Patient Safety Awareness Week Guest Blog #2: Compassion and Communication

(To mark Patient Safety Awareness Week, we will be presenting a number of guest blogs. Here's the second:)                Read more »

Patient Safety Awareness Week Guest Blog #1: PROMISES Project

(To mark Patient Safety Awareness Week, we will be presenting a number of guest blogs. Here's the first:) During the second season of “I Love Lucy”, the infamous duo of Ethel and Lucy find themselves working in a chocolate factory wrapping sweets from a conveyor belt. In a classic television moment, the two women fear they may be fired if they cannot perfectly wrap every chocolate while the unseen conveyor belt operator rapidly increases the speed (see the video above). This is the story of primary care in the United States. Well-intentioned and skilled providers are faced with increasing... Read more »

Patient Safety Awareness Week is Here

National Patient Safety Awareness Week is this week. The National Patient Safety Foundation designates a week each March to bring added attention to patient safety across the country.   Health Care For All has been involved in patient safety since 2006, bring a consumer perspective to the many patient safety and quality improvement initiatives happening in Massachusetts. One of our major initiatives in recent years has involved working with Patient and Family Advisory Councils (see our PFAC web page) in hospitals across the state as they seek out opportunities to partner with their host... Read more »

When Things Go Wrong in the Ambulatory Setting

HCFA is one of a number of organizations involved in the PROMISES (Proactive Reduction of Outpatient Malpractice: Improving Safety, Efficiency, and Satisfaction) Project in Massachusetts. This project, which was funded through the federal Agency for Healthcare Research and Quality (AHRQ) Medical Liability Reform and Patient Safety Demonstration Grants, has been working to test interventions to improve safety in 16 ambulatory primary care practices. The focus is on improving safety through improvement in test results management, referral management and medication management, with an... Read more »

DPH: Asked To Do More With Less

Source: Mass Budget and Policy CenterDetails here. These are the weeks that the final decisions on the governor’s budget proposal for next year are being made by the administration. We have a number of budget requests for health care, starting with full restoration of dental benefits for all adults on MassHealth. But we also want to highlight the ongoing, cost-foolish, crisis of inadequate funding for the Department of Public Health (DPH). Read more »

DPH Listening Session, and Compassion in Action Empathy Webinar

Two Upcoming Events of Interest: The MA Department of Public Health has been holding a series of Community Health Dialogues around the state to talk about the work and priorities of the Department and hear from community members about their work and their concerns/suggestions for DPH. The final dialogue is taking place this Friday, January 10, 9:30-11:00am, at the Carter Auditorium in Boston. Learn more here. Also, the Schwartz Center for Compassionate Healthcare is holding a free webinar as part of its Compassion in Action webinar series on Tuesday, January 14, 4:30-5:30, titled “Yes,... Read more »

SQAC Looks At Quality Measures

The Statewide Quality Advisory Committee (SQAC)  met this week for its final 2013 meeting. The group looked at an overview of the current Standard Quality Measure Set (SQMS), which includes 128 measures, 93 of which are mandated and 35 or which were recommended for inclusion by the SQAC after a measure nomination process. Seventy of the measures look at ambulatory care, 51 are for hospital care, and 7 look at care in post-acute settings (skilled nursing facilities and home health). Looking at the priority areas that are covered by SQMS measures, 20% of them are care coordination measures, 16... Read more »

National Patient Safety Foundation (NPSF)

The National Patient Safety Foundation has been pursuing one mission since its founding in 1997—to improve the safety of care provided to patients. As a central voice for patient safety, NPSF is committed to a collaborative, inclusive, multistakeholder approach in all that it does. From transformative strategic initiatives to tactics, tools, and vital information resources, from the front lines of care to the leadership level, NPSF defines and develops groundbreaking programs designed to accelerate positive change and drive forward the patient safety mission. The National Patient Safety... Read more »

Medically Induced Trauma Support Services (MITSS)

Medically Induced Trauma Support Services (MITSS), Inc. is a non-profit organization founded in June of 2002 whose mission is “To Support Healing and Restore Hope” to patients, families, and clinicians who have been affected by an adverse medical event. Medically induced trauma is an unexpected outcome that occurs during medical and/or surgical care that affects the emotional well being of the patient, family member, or clinician. Read more »

Massachusetts Health Quality Partners (MHQP)

MHQP provides reliable information to help physicians improve the quality of care they provide their patients and help people take an active role in making informed decisions about their health care. Massachusetts Health Quality Partners is a broad-based coalition of physicians, hospitals, health plans, purchasers, patient and public representatives, academics, and government agencies working together to promote improvement in the quality of health care services in Massachusetts. MHQP was first established in 1995 by a group of Massachusetts health care leaders who identified the importance... Read more »


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